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The second-generation Mazda CX-9 may have been on sale in Australia for nearly five years now, but it remains the second best-selling large SUV using unibody construction (as opposed to old-school, off-road-focused body-on-frame).
That said, it is getting on a bit, so Mazda’s given it an update with a twist for 2021, hoping to inject a little bit more life into its flagship model.
And when we say twist, we mean it. After all, who would’ve thought there’d ever be a six-seat CX-9? Well, we’ve checked it out to see if it’s the version we needed all along. Read on.
So, a big SUV like the Toyota Kluger Grande is on your shopping list, but how well will a hybrid version work for you?
Chances are you're a parent - the Kluger is a family favourite after all. And if you’re a parent take comfort in knowing this review of the Toyota Kluger Grande Hybrid is being written by a fellow parent.
A parent who has been up since 5:00am with a toddler who threw breakfast on the floor, somebody who’s already done the school run with the eight-year old and is on their third cup of coffee. And it’s only 9:00am.
What does this have to do with cars? Everything - well, it does for family cars, anyway.
The family car is a vital tool and if it doesn’t work properly, not just mechanically but in a practical and financial way, it’s not going to be much help. A good family car needs to be easy to use as well.
Because you’re also a sleep-deprived parent I’m not going to make you trawl through this entire review to find out if the Toyota Kluger Grande Hybrid is any good.
So, let me tell you now, it’s excellent and outstanding among its rivals like the Hyundai Palisade, Kia Sorento or Nissan Pathfinder. It’s exceptional for its roominess, cabin storage and low ownership costs.
Does being a hybrid matter or change things? Absolutely. It'll save you money on fuel and make driving smoother. So, in my books you'd be bananas not get the hybrid version.
So, there you have it - buy it. Seriously. There’s a reason why it's so popular among families.
You only have to look at the car park at the pool I take my son to for his swimming lessons.
Last weekend I ended up in a Kluger traffic jam in there. See, I took a photo because I thought it was funny. My son did not. What would be the collective noun for a group Klugers?
Anyway, the reason why you should continue reading is because I think you don’t need to get the top-grade Grande as it’s too pricey. Read on to save some money and find out more…
The CX-9 is still a great option for families looking for a large SUV, even if it is starting to show its age as new rivals continue to launch with newer technologies.
That said, the availability of a luxury-focused six-seat configuration (Azami LE AWD) for the first time might be enough to convince some buyers to give it further consideration.
But for others who need the versatility of seven seats, this is still the CX-9 we’ve all come to know and love – but just a little bit better – particularly in its best-selling Azami AWD form.
The Kluger Grande Hybrid is outstanding among its peers for fuel efficiency, practicality and ownership costs. It's just that this grade is overly expensive. Really the GXL is the sweet spot in the range for value but you do miss out on some good features such as the sun blinds and leather seats.
That said, hybrid is the way to go with a large SUV, delivering fuel savings and a more peaceful driving experience.
Comfortable, easy, practical and peaceful, that's all parents really want.
Given its latest update is relatively minor, the CX-9’s exterior largely looks the same as before, which, depending on your point of view, is a very good thing. As far as we’re concerned, it certainly is.
That said, train-spotters will notice some differences, with the GT SP (new), Azami and Azami LE (new) grades getting a refreshed grille that’s slotted and available in two grade-specific finishes unlike the insert their carryover Sport, Touring and GT siblings still have.
And aside from the GT SP, Azami and Azami LE’s new sets of 20-inch alloy wheels (again in grade-specific finishes), the only other exterior change is the Azami and Azami LE’s larger-diameter chrome exhaust tailpipe extensions. Sporty!
Otherwise, it’s pretty much business as usual, which is great because the CX-9 has always had a well-designed interior. Yep, if it ain’t broke, don’t fix it.
The Toyota Kluger is the New Balance sneaker of cars. Yep, Toyota has nailed Mum-and-Dad fashion with the look of the Kluger, without any hint of irony.
This generation came out in 2021 and you can guarantee Toyota won’t bring out a new-gen version until about 2028, possibly 2030.
And even then that one will also look like a loaf of bread, just with a different face. Like this one, and the last one and the one before that.
That reminds me, we need bread.
The Grande grade adds some nice trimmings I didn't mention in the features section such as the wood-look elements, ambient lighting, and the soft-touch instrument panel.
The exterior also gains chrome elements in the grille, roof rails and larger 20-inch chrome-look wheels.
There are some elements which bring the tone down in the cabin. The JBL speakers in the windscreen pillars look like big plastic novelty ears and the wood-look trim doesn’t look or feel like wood (why didn’t they use real wood?), but it’s not worth getting uppity about.
Being an SUV that’s 5075mm long, 1969mm wide and 1747mm tall, practicality is arguably the most important thing for the CX-9, and with the option of six seats for the first time with the new Azami LE, it’s even more versatile.
All seven-seat grades have a 60/40 split-fold second row that manually slides and reclines the same as before, with only the Sport missing out on one-touch tumble operation, which makes accessing the 50/50 split-fold third row even easier, even if it’s still not graceful.
But the six-seat Azami LE is configured differently, given its second row has two captain’s chairs instead of a bench. That said, it operates in a very similar manner, just with power adjustment.
I still had around eight centimetres of legroom and four of legroom behind my 184cm (6'0") driving position, while the large transmission tunnel that’s a foot-space issue in seven-seat versions... isn’t.
One key difference with the very roomy and comfortable Azami LE is it only has four top-tether child-seat anchorage points, while all other grades have five thanks to their extra seat. Either way, four ISOFIX child-set anchorage points are split across the second and third rows.
Alternatively, the third row can be used by adults on shorter journeys, although they won’t have a lot of space to enjoy. Again, I'm 184cm tall and it’s tight back there, with no headroom or legroom on offer, but children will, of course, fare much better.
The CX-9’s boot is still pretty usable with all three rows in action, with 230L of cargo capacity available, but you can stow the two rear seats to get 810L in total.
And if you want maximum cargo capacity, the middle seats can also be folded, but not in the Azami LE, annoyingly.
Either way, the CX-9 doesn’t have a load lip but does have a flat floor, so loading bulkier items is a cinch, while two bag hooks and four tie-down points are on hand for securing loose items if they can’t fit in the double map pockets on the front seat backrests.
There are two cupholders in the third row, another two in the second row’s fold-down armrest (seven-seater versions) or large centre console (Azami LE), and another two in the first row’s larger centre console, while the front and rear door bins can also take bottles – and other knick-knacks.
All grades get USB ports in the first row, while the Touring and above also have them in the second row, and the GT and above also feature them in the third row. It’d be nice if there was no differentiation, though.
The Kluger is vastly more practical than many of its rivals despite them also being large and seven seaters.
That’s because the Kluger’s use of space inside is excellent for storage, luggage and people. There’s thoughtful practicality everywhere.
Take the Kluger’s dashboard, which doesn’t eat into the cabin too much and has built-in shelves running the width from front passenger to driver.
And the centre console box with its roller door opening that reveals a wireless phone charger and below that deck is a huge hidden space.
There are cupholders in all three rows and generously sized door pockets.
Legroom in the second row is excellent and I can sit behind my driving position even though I'm 189cm tall.
I could sit in the third row, but my head touched the roof and my knees were getting friendly with the back of the seat in front. As with most third rows in SUVs they’re best suited for kids.
Along with the wireless phone charger there are seven USB ports (five up front and two in the second row).
Three-zone climate control means the second row can set their temperature (this comes on the GXL grade, too), and the Grande adds sun blinds and privacy glass to the rear windows.
The rear doors also open tall and wide making entry and exit easy.
The tailgate opens high so there's less chance of bumping your head and it’s the gesture type which means you use a kick motion to open if your hands are full.
Boot space is excellent. The cargo capacity with the third row folded flat is 552 litres and with the third row up its 421 litres.
The CX-9 has become more expensive, with some grades up a little, while others are up a lot. The range now starts from $45,990, plus on-road costs, and reaches $73,875 (see pricing table below), but there is more standard equipment now.
Either way, two new grades have joined the now-comprehensive CX-9 line-up, bringing the total to six, with the new GT SP slotting in above the mid-range GT but below the previously flagship Azami, which is now bettered by the new Azami LE.
The entry-level Sport and Touring round out the line-up, with each grade coming with front-wheel drive as standard, although all-wheel drive is an expensive $4000 option for all but the Azami that instead asks for a $4435 premium, and the Azami LE which gets it as standard.
Features-wise, the Sport gets dusk-sensing LED headlights, rain-sensing wipers, 18-inch alloy wheels, push-button start, a 7.0-inch central display, satellite navigation, Apple CarPlay and Android Auto support, digital radio, a six-speaker sound system, a head-up display, three-zone climate control and black cloth upholstery.
While the Touring has the same 18-inch alloy wheels, it steps up with keyless entry, a 9.0-inch central display, paddle-shifters (new), power-adjustable front seats with heating, and black leather upholstery.
The GT goes even further with 20-inch alloy wheels, a hands-free power-operated tailgate, a sunroof, the aforementioned 10.25-inch central display (new), a 12-speaker Bose sound system, a wireless smartphone charger (new) and heated outboard middle seats.
As its name suggests, the new GT SP is the sportier version of the GT, adding a unique black finish to its 20-inch alloy wheels and side-mirror caps as well as burgundy leather upholstery and red stitching for just $500 more.
Meanwhile, the Azami has 20-inch alloy wheels with a bright finish (new) as well as adaptive LED headlights, LED daytime running lights, a 7.0-inch multifunction display, a heated steering wheel and 'Pure White' or 'Walnut Brown' quilted Nappa leather upholstery (new).
And finally, the new Azami LE mimics the Azami but replaces its middle bench with two power-adjustable captain’s chairs with heating and cooling plus a dedicated centre console, so six seats in total instead of the usual seven.
Also of note, the CX-9 has a new metallic paintwork option: 'Polymetal Grey', which helps it stand out from the crowd.
For reference, the CX-9’s rivals include the soon-to-be-replaced Toyota Kluger ($44,850 to $68,574) and the recently launched facelifted Hyundai Santa Fe ($43,990 to $61,660) and new-generation Kia Sorento ($45,850 to $63,070).
2021 Mazda CX-9 pricing before on-road costs
If you’re reading this you’ve decided to find out more or possibly just want to know why I called out the price of the Kluger Grande Hybrid in the introduction.
Here’s why. The Kluger Grande Hybrid lists for $80,230. That’s before on-road costs like rego, stamp duty, compulsory third party insurance and dealer delivery charges.
That’s a lot of money and it’s because this Grande grade sits at the top of the range.
The GXL adds built-in sat nav and a big 12.3-inch media display, heated and power-adjustable front seats, and an auto tailgate.
The Grande then adds leather seats (heated and ventilated up front), a wireless phone charger, head-up display, panoramic glass roof, kick-function tailgate, sunshades for the rear windows and an 11-speaker JBL sound system.
Really, the GXL Hybrid is the one to get and it lists for $67,810.
All CX-9 grades are powered by a carryover 2.5-litre turbo-petrol four-cylinder engine, which produces 170kW of power at 5000rpm and 420Nm of torque at 2000rpm.
A six-speed torque-converter automatic transmission is standard, and again, you get the option of front- or all-wheel drive for all grades but one, the AWD-only Azami LE.
If you’re after a diesel-powered seven-seater, Mazda also has the similarly sized CX-8 in its line-up, but it still doesn’t offer a hybrid option in any of its SUVs, even though many rivals are moving in that direction, including the aforementioned Kluger, Santa Fe and Sorento.
If you're concerned a hybrid system will have trouble pulling a large SUV around, let me tell you, the Kluger is powerful and has no problems doing the work. This hybrid SUV could well have more grunt than any car you've ever driven.
Okay, so the Kluger Grande we tested was a petrol-electric hybrid variant which combines a 2.5-litre four-cylinder petrol engine with three electric motors powered by a battery.
The engine’s output is 142kW and 242Nm while the motors make a combined 184kW. The front two electric motors make 134Nm and 270Nm of torque while the rear motor produces 121Nm.
The continuously variable transmission keeps the motion smooth and sends the drive to all four wheels, so yes, the hybrid is all-wheel drive.
According to the official combined fuel consumption figures (ADR 81/02), FWD variants of the CX-9 sip 8.4 litres per 100km, which isn’t too bad for a petrol-powered large SUV that weighs just shy of 1900kg. Claimed carbon dioxide (CO2) emissions are 197 grams per km.
And given they weigh a whisker more than two tonnes, AWD versions of the CX-9s drink a slightly higher 9.0L/100km and emit 211g/km.
We covered 188km in the Azami AWD and Azami LE AWD at the CX-9’s launch and recorded 11.5L/100km after primarily driving on country roads and highways.
While that figure is nearly 30 per cent higher than Mazda's claim, it’s not outlandish considering the type of vehicle the CX-9 is. Either way, results will vary.
For reference, AWD variants have a slightly large fuel tank (74L) than their FWD counterparts (72L), but they all take more affordable 91RON petrol at minimum.
There are plenty of large SUVs with big V6 and V8 petrol engines out there with heaps of power but they use three times the amount of fuel the Kluger Grande Hybrid does.
I know this first hand. I’ve just tested a V6 powered seven seater SUV which used 20L/100km month in, month out.
I drove the Kluger Grande Hybrid on exactly the same roads every day, doing the same things like school drop offs, the supermarket run, swimming lessons and the work commute and it used 6.6L/100km. I measured this at the fuel pump.
So, 20L/100km for another V6 seven-seater SUV or 6.6L/100km for the Kluger Grande Hybrid? Which would you prefer?
Toyota’s official consumption figure for the Kluger Hybrid is 5.6L/100km (based on a combination of open and urban roads) but mine was mainly suburban and city driving when more fuel is used.
The Kluger Hybrid has a 65-litre fuel tank which means a range of approximately 1160km is technically possible.
The Kluger Grande Hybrid doesn't need plugging in to charge. The battery recharges on the go through regenerative braking.
So, unless you’re a driving enthusiast who loves high-performance or classic cars I’m not sure why you wouldn't choose the hybrid option when it comes to a large SUV. Or a small one.
As far as large SUVs go, the CX-9 is one of the better ones to drive. It’s certainly not confused; it knows what it needs to do and does it well.
The engine is properly punchy down low, serving up plenty of initial torque, so much so that you rarely need to chase its top-end power. In that way, it’s very diesel-like, despite being petrol. Needless to say, acceleration is surprisingly brisk. Not bad, then!
And the transmission it’s matched to also does its job well. Gear changes are pleasingly smooth, if not quick, while it's receptive to heavy applications of the accelerator, kicking down a ratio or two with little hesitation. Yep, don’t bother with its Sport mode.
The CX-9 also rides pretty well thanks to its independent suspension set-up, which consists of MacPherson-strut front and multi-link rear axles with passive dampers. Indeed, the kids aren’t going to be upset when they’re onboard.
Again, we mainly drove on country roads and highways, but it proved to be comfortable, particularly at high speed. And even during those rare, in-town, low-speed moments, it still impressed, on lower-quality roads or not.
And while the CX-9’s electric power steering is well-weighted, some buyers might be left wishing it was a tad lighter, especially when parking, but that’s more about personal preference than anything else.
What is more universal, though, is the system’s lack of feel. Obviously, we’re not dealing with a sports car here, but a little communication through the wheel wouldn’t go astray, particularly on a twisty road.
Speaking of which, the CX-9 handles its mass pretty confidently around a corner. That said, while it is relatively tied down, it still regularly exhibits a fair degree of body roll to remind you that you’re dealing with a large SUV.
Smooth, easy, comfortable. Let’s be honest, the Kluger is the SUV version of the Toyota Camry and like that sedan it’s not trying to be a performance vehicle.
Besides, as a dad of small children, smooth, easy and comfortable is all I want these days. I’m still hurting all over after giving piggybacks down a hill all after yesterday. I think I’ve punctured a lung or something. So yeah, smooth, easy, comfortable please and dull sounds good to me right now.
The hybrid powertrain with the continuously variable transmission means motion is smooth with no jerky gear changes and at lower speeds the Kluger glides in silence under the power of just the motors.
The steering is light and accurate, while the visibility is good making the Kluger easy to pilot and park.
The suspension is set up for a composed ride and this is helped more by the big, comfy seats.
The Kluger Grande Hybrid isn’t fast in a straight line, but it isn’t sluggish either. The combination of the torque from the electric motors and petrol engine make it feel just as quick off the mark as some V6-powered SUVs I’ve driven lately.
ANCAP awarded the CX-9 its maximum five-star safety rating in 2016, and despite the test occurring nearly five years ago, its results still stand.
Needless to say, the game has moved on, with the Santa Fe and Sorento recently resetting the standard, while the Kluger is soon to follow suit.
The CX-9 does, however, get front and side airbags as well as curtain airbags that cover all three rows, whereas the Santa Fe and Sorento only cover the first and second rows.
All grades of the CX-9 also get front and rear autonomous emergency braking, lane-keep assist, blind-spot monitoring, rear cross-traffic alert, adaptive cruise control with stop and go functionality, traffic sign recognition, high-beam assist and driver attention alert.
A reversing camera and rear parking sensors are also standard in all grades, but the Touring and above add front parking sensors, while the Azami and Azami LE also get surround-view cameras.
The Kluger was given the maximum five-star ANCAP rating when it was tested in 2021 and all grades through the range come with the same high level of safety tech.
So, like all the other grades the Grande has AEB with pedestrian and cyclist detection, there’s blind-spot warning, rear cross-traffic alert, adaptive cruise control, plus front and rear parking sensors.
The rear view camera’s view is wide and the resolution is excellent - vital for reversing out of driveways.
Child seats can be fitted only in the second row with three top tether anchor points and two ISOFIX mounts.
You should also know that airbags don't fully cover the third row occupants in the Kluger.
As with all Mazda models, the CX-9 comes with a five-year/unlimited-kilometre warranty with five years of roadside assistance, both of which are average when compared to Kia’s market-leading seven-year terms with ‘no strings attached’.
The Kluger Grande Hybrid is covered by Toyota’s five-year, unlimited-kilometre warranty. The hybrid battery is covered by an eight-year/160,000km warranty.
Servicing is needed annually or every 15,000km and is capped at $265 per service for the first five years.